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Glints IT · Device Management

Equip your team, anywhere in Southeast Asia

Glints IT is a hassle-free device management service for your offshore employees. We source, configure, ship, support and recover the hardware, so your new hire opens a working laptop on day one.

See device tiers
A MacBook and a ThinkPad set up side by side, configured and ready for a new hire
Pre-configured before dispatchDelivered ready to workCollected at offboarding
What every engagement covers
Day 1
Ready to work
2 ways
To engage us
Windows and macOS
Both supported
End to end
Onboarding to offboarding
Two ways to equip your team

Keep control, or hand the whole thing over

Both options run on the same local logistics network. The difference is simply who owns the hardware, and how much of the work stays on your desk.

Device Support Service

You tell us what you need, and Glints handles it for you.


Best for

Teams who want to own their own devices, with Glints acting as your agent on the ground.

What we coordinate
  • Sourcing and purchasing to your spec
  • Pre-configuration before dispatch
  • Shipping and customs coordination
  • Repair handling and loaner cover*
  • Collection and storage at offboarding

Managed Device Service

Simply choose from what we have, and get started immediately.


Best for

Teams who want zero hassle and a predictable monthly cost instead of upfront capital.

What's in the monthly fee
  • Hardware supplied by Glints
  • Delivered and configured for day one
  • Loaner device while yours is repaired*
  • Refresh and replacement handled
  • Collection at offboarding, ready to redeploy

*Terms and conditions apply. On the Device Support Service, coordination fees cover logistics only: shipping and repair costs are passed through at cost. Loaner devices are subject to availability.

How it works

One team across the whole device lifecycle

The same coordinators who set a device up are the ones who bring it home. Nothing gets handed between vendors halfway through.

Onboarding

Sourced, configured and delivered against the start date.

  • Device purchase
  • Pre-configuration
  • Delivery to the employee

In-employment

Kept running, with cover when something breaks.

  • Shipping coordination
  • Repair management
  • Loaner devices*

Offboarding

Recovered, accounted for and ready for the next hire.

  • Device collection
  • Storage provision
  • Redeployment to your next hire

*Loaner devices are subject to availability.

Managed Device Service

Pick a tier. We handle the rest.

One monthly fee per device covers onboarding delivery, loaner cover and offboarding collection, on Windows or macOS, whichever your team runs.

Essential

Everyday work: comms, docs, CRM and browser-based tools.

Lenovo ThinkBook
Core 7 · 16GB RAM · 512GB SSD

Professional

Heavier workloads: engineering, design, data and video.

Lenovo ThinkPad
Core 7 · 32GB RAM · 1TB SSD
Included in every tierDelivery in time for day onePre-configuration before dispatchLoaner cover during repairs*Collection at offboarding

*Terms and conditions apply. Loaner devices are subject to availability.

Coverage

Five markets. One team on the ground.

Every market has its own suppliers, couriers and warranty channels. We already run them for hiring, so the same network moves your hardware. Pick a market to see how it works there.

Select a market

Indonesia

Typical lead time

5 to 8 working days

Hubs

Jakarta · Bandung · Surabaya

  • Windows and macOS machines from local distributors
  • Courier delivery across Java, Sumatra and Bali
  • In-market repair partners, loaner while yours is out

Lead times and the notes on each market are indicative, and are confirmed per order. They depend on the model, stock at the time, the supplier and the delivery address. Ask your account manager for a commitment in writing.

FAQ

Device management for offshore teams, answered

The questions we get asked most before a first engagement.

Device Support Service is best if you want to keep owning your devices. Glints coordinates purchasing, pre-configuration, shipping and collection on your behalf. Managed Device Service is fully hands-off: Glints supplies the hardware and you pay one predictable monthly fee that covers delivery, loaner cover and collection.

We work backwards from the agreed start date so the device is ready and delivered before day one. Exact timelines depend on the destination market and the tier selected. Tell us the start date and we will confirm what is achievable.

Yes. Essential and Professional tiers are both available as Lenovo (Windows) or Apple (macOS) machines, so you can standardise across the team while still matching specs to each role.

Tell us and we take it from there. We coordinate the repair through the local warranty channel and can arrange a loaner device so your team member keeps working, subject to availability.

Collection is part of the offboarding process. We retrieve the device, arrange short-term storage if needed, and hold it ready to redeploy to your next hire in the same market.

Indonesia, Vietnam, the Philippines, Malaysia and Singapore. Lead times and local supply vary by market, so ask your account manager to confirm the specifics for the countries you are hiring in.

Standard terms and conditions apply. Ask your account manager for full programme details.

Get started

Tell us who is starting, and where.

Tell us where you are hiring and how many people are starting. We will come back with the right service model and an itemised quote.

No obligation · Response within one business day